Privacy Policy

Effective Date: August 20, 2026

At Wildcard Party & Event Rentals, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your information when using our website and rental services.

By using our website or placing a reservation, you acknowledge the practices described in this Privacy Policy.


Information We Collect

When you visit our website, make a reservation, communicate with us, or sign a Rental Agreement, we may collect information including:

  • Your name.
  • Email address.
  • Phone number.
  • Billing and transaction information.
  • Reservation details, including rental dates, times, selected items, packages, pickup or delivery information, rental totals, and security deposit information.
  • Communications and information you voluntarily provide through contact forms, email, customer support, or reservation notes.
  • Rental Agreement and electronic-signature information, including signer name, signer email, electronic signature, consent acknowledgement, signing date and time, agreement status, and related agreement records.
  • Information concerning refunds, security deposits, additional charges, damage, missing equipment, late returns, or other matters related to a rental transaction.

We may also automatically collect certain technical information when you use our website or electronic services, such as your IP address, browser type, device information, and pages visited.

This information may be used to operate, secure, troubleshoot, and improve our website and services.


How We Use Your Information

We may use your information to:

  • Process and manage rental reservations.
  • Confirm bookings and communicate important reservation information.
  • Coordinate pickup, delivery, and return arrangements.
  • Process rental payments and refundable security deposits.
  • Process refunds and applicable additional charges.
  • Prepare, send, execute, verify, and maintain Rental Agreements and electronic-signature records.
  • Send reservation confirmations, reminders, Rental Agreement requests, signed-document confirmations, and other communications related to your rental.
  • Respond to customer questions and support requests.
  • Maintain records of reservations, payments, refunds, agreements, and rental activity.
  • Prevent fraud, misuse, and unauthorized transactions.
  • Protect our customers, equipment, website, and business.
  • Improve our website and customer experience.
  • Comply with accounting, tax, legal, regulatory, and other legitimate business obligations.

We seek to collect and use information that is reasonably necessary to operate our business and provide our rental services.


Payment & Security Deposit Information

Payments made through our website are processed using third-party payment providers.

Rental payments may include a refundable security deposit when one is required for the reservation.

When a security deposit applies, it is collected as part of the payment at checkout rather than being merely an authorization hold.

Wildcard Party & Event Rentals does not store your complete credit or debit card information on our own website servers. Payment-card information is handled by the applicable payment provider.

We may retain transaction-related information necessary to identify and administer payments, security deposits, refunds, additional charges, accounting records, fraud prevention, and other legitimate business records.

The rules governing when a security deposit is required, when it is refundable, and circumstances involving damage, missing items, late returns, or other charges are addressed in the applicable Rental Agreement and our other customer policies.


Electronic Signatures & Rental Agreements

Rental reservations may require you to electronically sign a Rental Agreement before receiving rental equipment.

When you use our electronic-signature system, we may collect and maintain information associated with the signing process, including your name, email address, electronic signature, consent to conduct the transaction electronically, signing date and time, agreement status, and associated agreement and verification records.

We use this information to prepare and execute Rental Agreements, verify completion of the signing process, maintain records of the agreement, provide copies of signed documents, and protect the legal and operational interests of you and Wildcard Party & Event Rentals.

Signed agreements and related records may be retained as reasonably necessary for rental administration, recordkeeping, dispute resolution, legal compliance, and legitimate business purposes.


Cookies

Our website uses cookies and similar technologies to operate and improve your browsing and booking experience.

Cookies may help us:

  • Remember items in your shopping cart.
  • Maintain reservation and booking information while you use the website.
  • Keep you logged into your account, if applicable.
  • Improve website performance and functionality.
  • Understand how visitors use our website.
  • Support security and fraud-prevention functions.

You may disable cookies through your browser settings. However, some portions of the website, shopping cart, checkout, or booking process may not function properly if necessary cookies are disabled.


How We Share Information

We value your privacy and do not sell, rent, or trade your personal information.

We may share information when reasonably necessary with trusted service providers that help us operate our business and provide our services, including:

  • Payment processors.
  • Website and cloud hosting providers.
  • Electronic-signature and document-processing services.
  • Document storage providers.
  • Email and communications providers.
  • Technology, analytics, and security providers.
  • Other service providers reasonably necessary to operate a reservation or rental.

These providers receive information as necessary to perform services on our behalf and may process information according to their own applicable privacy practices.

We may also disclose information when reasonably necessary to comply with law, legal process, or governmental requirements; investigate fraud or misuse; enforce our agreements or policies; collect amounts owed; or protect our legal rights, customers, equipment, business, or property.


Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

Payment information is processed using third-party payment providers rather than storing complete payment-card information on our own website servers.

Electronic Rental Agreements and related records may also be maintained using third-party technology and storage services.

Although we take reasonable steps to protect information, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.


Data Retention

We may retain personal information and business records for as long as reasonably necessary for the purposes for which they were collected and for legitimate business, accounting, tax, fraud-prevention, dispute-resolution, insurance, contractual, and legal purposes.

This may include reservation records, transaction records, refund records, security deposit information, communications, Rental Agreements, electronic signatures, and related signing records.


Your Information

You may contact us to request that we:

  • Review personal information we maintain about you.
  • Correct inaccurate personal information.
  • Delete certain personal information where deletion is appropriate and permitted by law.

We may need to verify your identity before completing certain requests.

Some information may need to be retained when reasonably necessary for accounting, tax, legal, contractual, fraud-prevention, dispute-resolution, or other legitimate business purposes.


Third-Party Services & Links

Our website and rental process may use or link to third-party websites, payment services, hosting services, or other technology providers.

Those third parties may have their own privacy policies and practices.

Wildcard Party & Event Rentals is not responsible for the privacy practices or content of independent third-party websites or services. We encourage you to review the applicable privacy policies when using third-party services.


Children's Privacy

Our website and rental services are intended for adults making rental reservations.

We do not knowingly collect personal information directly from children under the age of 13.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Updates will be posted on this page with a revised Effective Date.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Wildcard Party & Event Rentals

Website:
wildcardpartyrentals.com

Email:
wildcardpartyrentals@gmail.com

Phone:
(435) 862-9284

Thank you for trusting Wildcard Party & Event Rentals. We appreciate the opportunity to be part of your next event.

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram